WTSG Pte. Ltd. - Customer Complaints Procedure

If our service has failed to meet your expectations and you would like to make a complaint, please detail the full nature of your complaint by contacting us;

By Post

#12-01 Capital Tower
168 Robinson Road

By Email


By Telephone

+65 6340 7734

What happens next?

  1. Your complaint will be passed to the relevant person and a written acknowledgement that your complaint has been received will be sent within 5 working days;
  2. We will contact you further should we require any further information about your case;
  3. We will investigate your case in full, reviewing all relevant facts and issue you with a final response, detailing any outcome and the reasons.