WTSG Pte. Ltd. - Customer Complaints Procedure
If our service has failed to meet your expectations and you would like to make a complaint, please detail the full nature of your complaint by contacting us;
#12-01 Capital Tower
168 Robinson Road
What happens next?
- Your complaint will be passed to the relevant person and a written acknowledgement that your complaint has been received will be sent within 5 working days;
- We will contact you further should we require any further information about your case;
- We will investigate your case in full, reviewing all relevant facts and issue you with a final response, detailing any outcome and the reasons.